Privacy Policy

Last updated: March 05, 2023

Introduction:

Welcome to iClosed.

iClosed, which refers to us as “us,” “we,” or “our,” is the operator of https://iclosed.io, which we will refer to as the “Service” from here on.

Our Privacy Policy is in place to govern your visit to the Service, and it outlines how we collect, protect, and disclose information that is a result of your use of our Service.

To provide and enhance our Service, we use the data you provide us. By utilizing our Service, you agree to the collection and use of your information in accordance with our Privacy Policy. The terms used in this policy have the same meanings as those in our Terms and Conditions, unless defined otherwise in the Privacy Policy.

Our Terms and Conditions (referred to as “Terms”) are responsible for governing all use of our Service. Together with our Privacy Policy, these documents form your agreement with us.

Definitions:

Terms used in this privacy policy:

  • SERVICE refers to the website https://iclosed.io, which is operated by iClosed.
  • PERSONAL DATA refers to any information that pertains to an identified or identifiable living individual. This includes data that we already possess or that we may obtain in the future.
  • COOKIES are small files that are stored on your computer or mobile device.
  • DATA CONTROLLER refers to the natural or legal person who determines the purposes and methods of processing Personal Data. In this Privacy Policy, we serve as the Data Controller of your data.
  • DATA PROCESSORS (OR SERVICE PROVIDERS) refers to any natural or legal person who processes data on behalf of the Data Controller. We may utilize various Service Providers to more efficiently process your data.
  • DATA SUBJECT refers to any living individual who is the subject of Personal Data.
  • THE USER refers to the individual who uses our Service. The User is equivalent to the Data Subject who is the subject of Personal Data.

Information collection and use

To enhance our services, we gather various forms of information for different objectives.

Definitions:

Personal Data:
During your use of our Service, we may request certain personally identifiable information from you, referred to as “Personal Data,” which can be used to contact or identify you. This may include, but is not limited to:

Cookies and Usage Data
We may use your Personal Data to provide you with information that may be of interest to you, including newsletters, marketing or promotional materials, and other communications. If you no longer wish to receive these communications, you may unsubscribe by following the link provided in the communication or by contacting us at hello@iclosed.io.

Usage Data:
In addition, we may collect Usage Data, which is automatically generated by your use of our Service or from our infrastructure. This Usage Data may include:

  • Your computer’s IP address, browser type, browser version
  • Pages visited on our Service
  • Time and date of your visit
  • Time spent on each page
  • Unique device identifiers and other diagnostic data

If you access our Service through a mobile device, the Usage Data collected may also include:

  • The type of mobile device you use
  • Your mobile device’s unique ID
  • Your mobile device’s IP address
  • Your mobile operating system
  • The type of mobile Internet browser you use
  • Unique device identifiers and other diagnostic data

Tracking Cookies Data:
We use cookies and other tracking technologies to monitor the activity on our Service and to store certain information. Cookies are small files with a unique identifier that are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and analyze information and improve our Service.

You can choose to disable cookies or be notified when a cookie is being sent through your browser settings. However, some parts of our Service may not function properly if you choose to disable cookies.

Examples of Cookies we use include:

  • Session Cookies: Used to operate our Service
  • Preference Cookies: Used to remember your preferences and settings
  • Security Cookies: Used for security purposes
  • Advertising Cookies: Used to provide advertisements that may be relevant to your interests.

Use of Data:

iClosed uses the data collected for the following purposes:

  • To provide and maintain our Service
  • To notify you about any changes to our Service
  • To enable you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To analyze and gather valuable information that helps us improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you have provided the data
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection
  • To provide you with notices related to your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer and that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
  • To use the data in any other way described when you provided the information
  • To use the data for any other purpose with your consent.

Retention and Transfer of Data:

We will keep your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will hold and use your Personal Data only to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We may retain Usage Data for internal analysis purposes. This data is generally held for a shorter period, except when it is necessary to improve the functionality or strengthen the security of our Service, or we are legally obligated to keep this data for a longer time.

Your information, including Personal Data, may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction. The data protection laws in these locations may differ from those in your jurisdiction.

If you are located outside of the United States and provide us with information, please be aware that we will transfer and process the data, including Personal Data, in the United States.

By consenting to this Privacy Policy and submitting your information, you agree to this transfer.

iClosed will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless adequate controls are in place, including the security of your data and other personal information.

Disclosure of Data:

We may disclose the personal information we collect or you provide:

Disclosure for Law Enforcement:

  1. In certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Business Transaction:

  1. In the event of a merger, acquisition or asset sale, your Personal Data may be transferred.

Other Cases:

  1. We may also disclose your information to:
  • Our subsidiaries and affiliates;
  • Contractors, service providers, and other third parties we use to support our business;
  • Fulfill the purpose for which you provide it;
  • Include your company’s logo on our website;
  • Any other purpose disclosed by us when you provide the information;
  • With your consent in any other cases;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Data Security:

We value the security of your data. However, it is important to note that no method of transmission over the internet or electronic storage is completely secure. We make every effort to use commercially acceptable methods to protect your personal data, but we cannot guarantee its absolute security.

Data Protection Rights:

If you are a resident of the European Union (EU) or European Economic Area (EEA), you are entitled to data protection rights covered by the General Data Protection Regulation (GDPR). We take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to know what personal data we hold about you or request its removal, please email us at hello@iclosed.io. In certain circumstances, you have the following data protection rights:

  • Right to access, update or delete the information we have on you.
  • Right of rectification: You have the right to have your information rectified if it is inaccurate or incomplete.
  • Right to object: You have the right to object to our processing of your personal data.
  • Right of restriction: You have the right to request that we restrict the processing of your personal information.
  • Right to data portability: You have the right to receive a copy of your personal data in a structured, machine-readable, and commonly used format.
  • Right to withdraw consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may require verification of your identity before responding to such requests. Also, some necessary data may be required to provide our service.

If you are a California resident, you have the right to learn about the data we collect about you, ask us to delete your data, and prevent us from selling (sharing) your data under the California Consumer Privacy Act (CCPA). To exercise these rights, you can request the following:

  • Personal information we have about you.
  • Deletion of your personal information.
  • Stop selling your personal information.

You can exercise your California data protection rights by sending your request to us. Please note that we will not discriminate against you for exercising your rights.

Service Providers

We may use third-party companies and individuals as service providers to facilitate our Service, perform Service-related tasks on our behalf, or analyze how our Service is used.

These third-party service providers only have access to your Personal Data to perform their duties and are required not to disclose or use it for any other purposes.

We use Google API Services for our Services, you can view their User Data Policy at: https://developers.google.com/terms/api-services-user-data-policy

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Payments

We may offer paid products and/or services through our Service. In such cases, we use third-party payment processing services (e.g., payment processors).

We do not store or collect your payment card details. The information is directly provided to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors comply with the standards established by the PCI Security Standards Council’s Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe:

You can view Stripe’s Privacy Policy at: https://stripe.com/us/privacy

Google Gmail API Usage

We utilize the Google Gmail API solely for the purpose of sending emails from the accounts of our users to individuals who book a call with our user. The information accessed through the Google Gmail API is used strictly for email communication related to scheduling calls.

We do not store or use Gmail data for any other purposes, and access is limited to the specific functionality required to facilitate email communication as described above.

Links to Other Sites

Our Service may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services are not intended for use by individuals under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you via email and/or a prominent notice on our Service before the changes take effect and update the “effective date” at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will take effect when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@iclosed.io

Effective date: 03/01/2023